Direct Tutors(We) are committed to protecting and respecting your privacy.

This policy (together with our terms and conditions and any other documents referred to in them) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is EMS Internet, Ltd, RTD House, Warrington WA1 1R.

Information we may collect from you

We may collect and process the following data about you:

Information that you provide by filling in forms on our site www.directtutors.co.uk. This includes information provided at the time of registering to use our site, subscribing to our service, posting material (including personal profiles, materials advertising your services or details about your tutoring or teaching experience or requesting further services. We may also ask you for information when you report a problem with our site.

If you contact us, we may keep a record of that correspondence.

Details of transactions you carry out through our site and your contact with prospective tutors, parents (a parent or guardian seeking tutoring or a tutor).

Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. 

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

We use third party vendors, including Google, to make the website more interactive and responsive. Please note that Google may also use cookies, over which we have no control.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

To ensure that content from our site is presented in the most effective manner for you and for your computer or mobile device.

To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

To carry out our obligations arising from any contracts entered into between you and us.

To allow you to participate in our services (including any interactive features (such as our web-based private messaging system), when you choose to do so).

To notify you about changes to our service.

We will not pass your data to any third parties other than to a Parent/carer or to a Tutor as contemplated by our  Terms and Condition or by this Privacy Policy.

If you do not want us to use your data in this way please notify us at via our website contact page at www.directtutors.co.uk/contact-us. Please note, however, that if you do not wish to pass your details to Parents, Carers or Tutors (as applicable) you will not be able to participate in any services advertised via our site.

Disclosure of your information

We may disclose your personal information to any member of our group and our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

You acknowledge that where you provide us with personal information, your profile information will: (a) be made available to Parents/Carers/Tutors who subscribe to our services; and (b) appear on our website and thus be in the public domain. Profiles of Tutors and Parents or Carers must not, therefore, contain any contact information, such as email addresses, telephone numbers or addresses.

If you choose to create a public profile on our website then it may be indexed and stored by search engines such as Google.

If Direct Tutors Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions or to protect the rights, property, or safety of Direct Tutors Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection, crime prevention and credit risk reduction.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy should be addressed to us via our website at www.direct-tutors.co.uk or at the following address:

Direct Tutors Ltd.

21 Billington Road

Widnes

WA8 4QS