Terms and Conditions

Clients should expect to negotiate the same level of daily remuneration for extended tours as for single days - for example, between £219-£240. When negotiating guiding services, it is important to remember that Guides are normally provided with all meals, or alternatively with suitable expenses in lieu, and a single room when on extended tours in addition to the daily fee negotiated.
Your tour may be reserved by telephone, letter or email. Your chosen date will then be held for 7 days from the date of your reservation pending receipt of your deposit, which shall be 50% of your reservation cost. Your final balance will be due, in full, 7 days before the date of your tour.
Cheques to be made payable to C. J. Wright and sent to C. J. Wright, 2 Priory Lane, Kents Bank, Grange-over-Sands, Cumbria LA11 7BH. Clients are requested to provide their full name and address, telephone and email contacts at the time of reservation.
It is the established custom of the trade, where an engagement is cancelled with 7 days notice or less, that 50% of the negotiated fee is payable; where the cancellation occurs with 48 hours or less notice, or immediately prior to the tour, then the full fee is payable. These amounts are payable either by the client when an alternative engagement is not offered, or by the Guide when a Guide replacement acceptable to the client has not been found.
Similarly, it is common practice that when an extended tour is cancelled with less than one month’s notice, the Guide is entitled to claim 50% of the daily touring rate if alternative work is not offered.
An increment of 50% may be negotiated for tours involving Double-Decker Coaches and those with more than 55 passengers. In the interests of safety, a single Guide should not be expected to conduct visits if the group to be guided exceeds 50 (in such cases a second Guide should be provided). Some sites restrict the number of visitors in a group: similarly certain areas have restricted space and the Guide will advise group limits accordingly.
An increment of 50% may be negotiated for tours taking place on the English public holidays of Good Friday, Easter Sunday, Easter Monday, Boxing Day and New Year’s Day. Tours taking place on Christmas Day usually attract an increment of 100%.
Vouchers, or cash, to cover all disbursements during the tour should be provided before the start of the tour by the tour operator.
Travelling expenses (including parking fees, etc.) incurred by the Guide required to collect groups from airports and locations outside the Lake District should be provided. In the interests of personal safety, when tours begin or end at very early or late times (e.g. after 23:00) and travel by public transport is not suitable or possible, the Guide should be reimbursed the cost of taxi fares.
A coach which has a safe seat with a safety belt for the Guide and a working microphone and PA system should be provided. If there is not a working microphone/PA system provided, the operator should be informed as soon as possible by the Guide and advised that an increment of 100% may be charged by the Guide until the omission is rectified.
Properly presented invoices shall be submitted by the Guide to the client at the conclusion of each engagement. Invoices shall separate fees from claims for disbursements, which shall be properly itemised and have receipts attached where appropriate. Full payment is normally due within 30 days of the date of the invoice submitted. The Guide may provide his own Terms & Conditions to be adhered to.
Every effort has been made to ensure that the information provided and contained in this site is correct in its accuracy. Information has been provided in good faith and Town & Country Tours Ltd. cannot guarantee the accuracy of the information provided to them. Town & Country Tours Ltd. do not accept liability for any material contained within any pages of external Internet sites to which it has links and access, or is accessed from. Town & Country Tours Ltd. will not be held liable for any direct, indirect, special incidental or consequential damages arising out the use of information held on this site. Town & Country Tours Ltd disclaim any responsibility for any, individual or group mis-interpretation, errors or omissions, inaccuracies, losses, any negligence or disappointment caused by any reliance on any information contained in this site, delays or interruptions in the delivery of information, or any failure or alleged failure in the delivery of the services referred to herein. Town & Country Tours Ltd. disclaim any responsibility in the event of the bankruptcy, liquidation or cessation of any company, individual, small business or firm referred to herein. Any confirmation of the accuracy and current status of any of the information within should be requested from the relevant owners, establishments, activity and entertainment providers or small businesses concerned. No liability is accepted for damage to your computer hardware, data information, materials and business resulting from any information or lack of information on this website.
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All disclaimers and exclusions shall be governed by and construed in accordance with English Law. If any provision of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and will not affect the validity and enforceability of the remaining provisions.
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